Acceptable Use Policy
Version 2026-10-20-draft1 · Last updated 20 October 2026
This is a draft. It has not yet been reviewed by a lawyer and will change before launch. Items in [square brackets] are still to be filled in.
What you may and may not do with the service. It forms part of the Terms of Service.
1. You agree not to
- break any law, or use the service to help someone else break one;
- try to get into accounts, companies or data that are not yours, or try to get round the permissions or limits of the service;
- upload viruses or other harmful code, or interfere with or overload the service or its servers;
- scrape or bulk-copy data out of the service by automated means, except through features we provide;
- use the telemetry or API endpoints for anything other than the devices and software we provide them for;
- give us false information, or pretend to be another person or company;
- resell, rent or share the service with companies outside your own without our written permission;
- test the security of the service without our written permission, or use it to build a competing product;
- put into the AI Assistant, or ask it to produce, content that is unlawful, harassing or infringes anyone's rights.
2. Your people
You are responsible for the people you invite. Remove or deactivate anyone who should no longer have access, and keep sign-in details private.
3. If something goes wrong
If we think the service, other customers or the law is at risk, we may limit or suspend an account. Where we reasonably can, we tell you first and help you put it right.
If you find a security problem, please tell us privately before telling anyone else, and do not use it to access data that is not yours.