Help Center / For Administrators
People, departments and permissions
Who can see and do what, and how to invite or deactivate people.
Three departments
Every person belongs to one department. The department decides which parts of FactoryPulse AI they can open.
- Administration: everything, company-wide. This cannot be reduced.
- Production: Production, Orders, Inventory and Machines.
- Finance: Finance.
View, add, edit, delete
For each area you can allow or refuse four things: view, create, edit and delete. The role name is only a label you choose, such as "Shift Supervisor"; it does not change what a person can do. Permissions do.
Invite someone
- Open Users and choose Invite user.
- Enter their email and a role name, pick their department and set their permissions.
- Send the invitation. They get an email with a link that works once and expires after 7 days.
- If it expires, open the person in Users and send the invitation again.
Seats on your plan
Your plan allows a set number of Administrators and a set number of Production and Finance people. People who are invited or active use a seat. If every seat is used, deactivate someone you no longer need, or move to a bigger plan.
Deactivate, never delete
People and records are deactivated, not erased, so your history stays complete. A deactivated person can no longer sign in and no longer uses a seat.
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